About Kailua Pet Hospital
Kailua Pet Hospital, part of the Pet Hospitals of Hawaii ohana, is a trusted veterinary clinic that provides comprehensive care for pets. The hospital has received positive reviews from the community, with customers praising the staff's professionalism, compassion, and dedication to their furry patients. One customer had a great experience when they needed to bring their dog in for an urgent visit. The staff were helpful in getting the customer an appointment quickly, and the veterinarian, Dr. Thornburg, was able to diagnose and treat the dog's injury. The customer was grateful for the prompt and effective care their pet received. Another customer was impressed by the hospital's affordability and the staff's understanding and support. When the customer's young rabbit became ill, the staff were able to schedule an appointment and provide guidance, even though the customer was unable to make it to the initial appointment. The staff's empathy and willingness to work with the customer were greatly appreciated. Customers have also highlighted the hospital's excellent customer service, with the staff, including Jaegan, being described as super nice, caring, and patient. The hospital's commitment to providing the best possible care for pets is evident in the positive feedback from the community. Overall, Kailua Pet Hospital is a trusted and compassionate veterinary clinic that prioritizes the well-being of its patients and the satisfaction of its clients. Whether you need routine check-ups or specialized services, the hospital's team of professionals is dedicated to ensuring your pet receives the care they deserve.
Im so glad I was able to get into this clinic the day I called!
Back story - I used to bring my old dog here years ago. When my family came back from Japan with a new dog, this office wasn’t open.
My dog was not acting like his usual self. His normal vet could not see him. I was told I needed to call around to other offices. I noticed Kailua Pet Hospital was open and decided to call. The gentleman who answered the phone at the front desk was so helpful and got me in within an hour. Dr. Thornburg was amazing and my dog felt comfortable with everyone in the office. It was decided that my dog more than likely injured his neck. We were sent home with meds...read full review
I would like to tell you guys about my great experience with these guys. Even tho I never went in
So on the island, I thought the only place that has a small animal Veternarian was Feathers and Fur, and even tho they have a wonderous facility and do an amazing job. They are a bit pricey
So now to where I was at.
I had a 4 week old bunny who had contracted some unknown disease.
I was hoping to find a more affordable veterinary service, so I had been calling around all day.
When I finally found these guys!!
I called about an hour before closing hours, and they booked me for their small pet Veternarian for two days from now.
The...read full review
I will follow Dr. Thornburg wherever she goes! She has been our vet for 4 years for a few of our rabbits. She has done 2 neuters & 1 spay for us and even walked us through an accidental litter. Our buns were in such great hands! From checkups, the actual surgeries to removal of stitches, follow up calls, wounds, nail trims, meds, questions, whatever it was; Dr. Thornburg gave lots of reassurance & gentle, confident care. She never made me feel wary. Rabbits are considered “exotic” pets so they require someone more specialized & knowledgeable in them. And that she is! I can’t sing her praise enough :) Thank you Dr. Thornburg!!!