It was a roller coaster ride after my 90-year old mom fell. Looking back, two months later, I feel extremely lucky.
QMC has a great system that enables people to do good work. Whenever I wasn't visiting hospital, I relied on MyChart to keep up.
But no system works without people. I owe a great deal to two in particular: Discharge Coordinator Lyn S., and Dr. C Li.
Most of the time, wrapping it up properly is the whole experience. Lyn made that possible. She was there every step of the way once discharge process began - from choosing a SNF facility all the way to coordinating the transportation. Without her I would not have known how to navigate the complex web.… read full review
About The Queen's Medical Center
The Queen's Medical Center, founded in 1859 by Queen Emma and King Kamehameha IV, is the largest private, nonprofit hospital in Honolulu, with 575 acute care beds. Patients praise the hospital's exceptional care and service, from the attentive nurses to the outstanding dining options. One reviewer underwent a hysterectomy and was impressed by the kindness and care provided by the staff, particularly Gerry, a nurse who went above and beyond. Another patient, who fractured their pelvis, was amazed by the quality of the food, describing it as "fine dining every day" with fresh seafood, produce, and delicious soups. The hospital also offers a celebration dinner for new mothers, served on a black round table with fine dining dishes, including Caesar salad, spinach salad, Charbroiled Steak med with garlic mash potatoes, vegetable medley, and desserts like chocolate molten lava cake and lilikoi cheesecake with Mac nut crust. The treatment felt more like a retreat, with free delivery of breakfast, lunch, and dinner to rooms, and staff who are known for their compassion and professionalism. Patients also praise the efficiency and friendliness of staff in the Imaging Department, where technicians, like Irene, make procedures comfortable and pleasant. Overall, The Queen's Medical Center is highly regarded for its medical care, attentive staff, and exceptional dining experiences, making it a top choice for patients in Honolulu.
Reviews
I’m from California and happened to warrant an ER visit. I have to say it was a great experience from registration, X-rays all the way to discharge. They all seemed very caring and professional.
It was nice and clean too!!
I came to Queens from out of state with a complex medical history and complex set of illnesses. Originally I was booked to do diagnostic imaging and potential neurosurgery with Dr. Hui from the neurosurgery department here but my case was re-assessed and a different surgery was prioritized first due to the impact it was having on my body. I have to say that my care here from Dr. Hui, Dr. Itoga and Dr. Agbayani has been top notch. The nurses have also been stellar. I have never had this thorough and compassionate of medical care as what I have experienced here. Dr. Hui & Dr. Itoga pivoted last minute to provide the best surgical option based on my symptoms and problem… read full review
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Hours
Good to know
- accepts credit cards
- free wi-fi
- accepts insurance
- gender-neutral restrooms
Location
1301 Punchbowl Street, Honolulu, HI 96813
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