About Big Island Healthcare

Big Island Healthcare is a business known for its amazing staff and doctors, providing excellent and personalized care. The front desk staff, including Stephanie and Mia, are praised for their genuine, empathetic, and compassionate personalities, making appointments easy and comfortable. Dr. Trask-Batti and Dr. Mililani Trask-Batti are highly recommended for their exceptional attention to detail, thoughtful listening, and creative problem-solving skills. Pediatrician Michelle Franz is appreciated for her open-minded and personalized approach to children's growth and development. Many patients also highlight the quick response to messages and emails, which adds to the overall positive experience. One patient specifically praised Mia for her attentive and caring attitude, noting her as a great listener who goes above and beyond to assist. Overall, Big Island Healthcare is seen as a caring and dedicated place for healthcare services, with staff members who genuinely care about their patients' well-being.

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Reviews for Big Island Healthcare

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  • Feb 2025

    Could not be any happier. Gulnara Nadeau is amazing. Very knowledgeable and always allows you as much time as you need for your appointment. Quick response via email. Refreshing that there are people like Gulnara in today’s world who actually care about patient care.

  • Jan 2025

    Amazing family practice, great staff and great location. We are very happy with the care we have received.

  • Aug 2024

    I was very impressed with a specific individual by the name of Mia from the initial phone discussion to actually coming into the office to enroll and schedule an appointment as a new patient.
    She is a great listener, informative, and went over the call of duty to Help/Assist another patient checking in.
    It’s evident she genuinely cares about people and her job.
    She does her job so well. My experience was Stellar because of Mia. She deserves to be spotlighted and recognized for it. Fantastic job Mia!
    Thank You!
    I look forward to my Future visit.
    Angie Engle

Hours

Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed

Location

633 Ponahawai St Ste 101, Hilo

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