Optometrists in Norcross

“I’ve been a loyal America’s Best client since 2015, but a recent experience at another location left me extremely upset. I was treated poorly, my concerns were dismissed, and instead of being heard, it was assumed I was asking for a discount. All I wanted was a solution after using the same frames for over five years. The lack of care was so disappointing that I took my business to a competitor and spent $1,000 elsewhere.

I honestly had no intention of returning—until I received a call from LaTanya, the General Manager. Her voice was calm and soothing, her approach was professional, and most importantly, she listened. She understood my situation without judgment, addressed my concerns with care, and provided a real solution.

LaTanya restored my trust in the company. Her leadership, empathy, and commitment to customer service are exactly what every business needs. Because of her, I am willing to continue being a customer. She is truly an asset to America’s Best.

Highly recommended.“

“For many years, Dr. Justin Chang and the Eye Tech Eye Center personnel have provided me with exceptional eye treatment. Dr. Chang conducts his examinations with great care. I'm grateful. Thank You.“

“I would recommend this practice. They don’t rush you through but wait time is nominal. Also very personable and professional.“