MercyMed of Columbus, Inc

MercyMed of Columbus, Inc. is a safety net healthcare center that prioritizes the essential healthcare needs of the uninsured and underinsured. Offering a wide range of services, including primary care, dentistry, counseling, physical therapy, and dietetics, MercyMed operates on a sliding fee schedule for uninsured patients and accepts most major insurances. The center is known for its friendly and compassionate staff. Physician Assistant Maria McIntosh is frequently praised for her knowledge, professionalism, and exceptional bedside manners. Patients feel heard and safe under the care of Dr. Kelly, who takes the time to listen without judgment. Dr. Scarborough and Anna Simpson are also noted for their kindness. Despite the positive experiences with medical staff, some patients report frustrations with the phone system and medication refill process, noting difficulties in reaching staff and receiving timely responses. This aspect of the service has drawn criticism for being unprofessional and uncaring, causing stress for patients needing medication. Overall, MercyMed is recognized for its warm, inviting atmosphere and dedication to patient care, making it a valued resource in the community. Many patients express gratitude for the genuine care they receive and the kindness of the staff, contributing to a positive healthcare experience. Events for the public, such as food distribution, further highlight MercyMed's commitment to serving the community.