I’ve been coming to this Ulta for years and typically the employees are nice but today I had the weirdest interaction. I was shopping when an employee came up to me talking about skincare because of a product in my hand and gave unsolicited advice/comments about my skin without asking what are my skin concerns or routine. It seemed they were just trying to sell a product without actually trying to engage in conversation. It was very pushy and felt targeted because of a few acne spots. There’s better ways of approaching a customer, especially after already being asked by the same employee if I needed help and declining.
About Ulta Beauty
Ulta Beauty is a popular US beauty retailer that offers a wide range of products and services. Customers can choose from over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Olaplex. The Salon at Ulta Beauty provides services such as haircuts, hair coloring, makeup applications, and ear piercing.
Customers have shared positive experiences with the stylists at Ulta Beauty. One customer praised Taylor as their stylist for about a year and a half, calling her service excellent and her personality sweet. They mentioned that Taylor and her assistant Natalia did an amazing job fixing their hair after a previous style was not to their liking. Customers appreciate the friendly and diligent staff, with many saying they will always return. One staff member, Adriana, was noted for her kindness and helpfulness, taking time to assist a customer in filling a gift card and helping find the right products.
The retailer also offers a range of Conscious Beauty products that are vegan, cruelty-free, and have sustainable packaging. Customers enjoy the helpful and friendly service they receive from the staff, particularly mentioning Vanessa's excellent customer service and product knowledge. Although some products can sometimes be out of stock, overall, Ulta Beauty is well-liked for its wide product selection, knowledgeable staff, and salon services.
Reviews
I had such a wonderful experience at Ulta thanks to Sheryl! My mother only speaks Spanish, and Sheryl, the girl with the beautiful red hair, went above and beyond to make her feel comfortable and welcomed. She spoke Spanish with my mom, took the time to listen to what she was looking for, and gave her thoughtful recommendations.
Even when some of the items we wanted were out of stock, Sheryl helped us find other options and made sure we were taken care of. Her kindness, patience, and willingness to help truly stood out. It meant so much to me to see someone make such an effort to communicate with my mom and make sure she had a great experience. Thank you so much, Sheryl!… read full review
Fabulous !!!
I made an online Appointment for styling service and had a wonderful experience at this beautiful store. I confirmed my appointment online but was running a little late and my stylist called me to make sure I could find it. Hany was wonderful kind meticulous and gracious. She performed a keratin treatment, she took her time and did such an amazing job. I can’t believe how she transformed my hair. I’m not new to keratin . I’ve had it done several times at extremely expensive salons. I loved looking around the store while I was waiting for my keratin to be ready. This is a beautiful store helpful employees And the service that I received from… read full review
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Hours
Good to know
- price range: average
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- private lot parking
Location
3205 Woodward Crossing Blvd Suite 220, Buford, GA 30519
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