I can't say enough how incredibly appreciative we are for James Thomas HVAC, and particularly for Noreen! In single-digit temps, our guests turned off the thermostat (because they were enjoying the gas fireplaces and it got a little toasty inside), and this caused a condensation line to freeze. I left an after-hours message around 10:45 pm and Noreen called back within 10 minutes. She walked us through a temporary solution that not only worked, but meant that our service call could wait until morning. Our guests were happy and the tech showed up first thing to finalize a repair. On top of that, the invoice was more than fair. This is why we value our working relationship with JT HVAC and will continue our maintenance contract as long as we have property in Blue Ridge. Thank you so much!
About James Thomas Heating & Cooling
James Thomas Heating & Cooling is a reliable HVAC service provider known for its prompt and efficient work. The company's technicians are knowledgeable and go above and beyond to ensure customer satisfaction. They often diagnose and fix issues quickly, like replacing a low voltage transformer to prevent potential damage. Customers appreciate the fair pricing, especially when the technicians can help extend the life of older units through necessary repairs. James Thomas Heating & Cooling is also praised for its responsive service, with technicians arriving promptly and working diligently to find and resolve problems, maintaining the reliability of the HVAC systems. Overall, the company has earned a loyal customer base through its fair, dependable, and thorough HVAC installation and maintenance services.
Reviews
This review is a long time coming. James Thomas takes excellent care of our systems, and I couldn’t be more thankful for our technician, Scotty. He was taking care of our home long before we purchased it and clearly knows the system inside and out.
My husband and I have owned a number of rental properties over the years in various states, and as a result, we have dealt with various HVAC companies, both for service and maintenance, and these guys are the best, hands down. Even though our system is old (they don’t make them like they used to 🫠), Scotty has never tried to tell us it’s time to consider replacing our system or sell us silly upgrades, something other companies we have worked would have absolutely done (and have done to us in the past). They also don’t call me and try to sell me additional services.
James Thomas and Scotty have our business for life! Now I understand why there was a James Thomas magnet with Scotty’s name written on it on our fridge when we moved here.
Awesome service and came when they said they would. Highly recommend them. Very nice technician!
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
- women-owned
- open to all
Location
48 Boardtown Road, Blue Ridge, GA 30513
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