Countryside Animal Hospital
“Sally is invaluable.
She instills compassion, authentic customer service, and consistent operations to the back office, making our visits to the doctor as productive as possible.”
Veterinarians in St. Cloud picked by BestProsInTown
“Sally is invaluable.
She instills compassion, authentic customer service, and consistent operations to the back office, making our visits to the doctor as productive as possible.”
“If I could give more than 5 stars, I would! I took my cat, Tong, to see Dr. Russo after a previous bad experience at the Greenlight ER in Orlando that same morning.
My cat was having serious trouble breathing, including sneezing and wheezing, for several days at this point. He also stopped eating. I called West End that afternoon, explained my situation, and they told me to bring him right over.
Upon arriving, the staff was immediately super helpful and attentive to Tong. The Tech (Ashley?), was immediately loving and caring to my Tong. She was so funny, and made me feel so relaxed while we waited for the doctor.
Once Dr. Russo arrived, she immediately began an EXTREMELY thorough examination of Tong. Checked his mouth, nose, throat, heard, lungs, etc. She then suggested we do X-Rays to see what might be preventing him from breathing normally. After the X-Rays, she returned to the room and informed me his lungs were clear, and no fluid or abnormalities were detected. At that point, she mentioned he was likely suffering from some inflammation of his airways. She mentioned that with cats, inflammation is very common, and the main focus would be getting him to breathe normally.
All Tong's vital signs were great. She said his heart and lungs sounded great. She prescribed a steroid, an antibiotic, and an herbal breathe easy supplement. The Tech showed me how to administer his first dose, as I had never needed to do that before! The next day, he immediately started to breathe more normally! With each passing hour, he has greatly improved. I am so grateful for Dr. Russo's attentive care and treatment, and I will gladly recommend her and her practice to anyone with pets!”
“I am new to St Cloud from South Florida. We had an emergency with my baby who was 12 1/2 years old. We had never been to this hospital before they never cared for my dog before until I had come with an emergency. They saw my dog was in very Dire Straits and the staff brought us immediately took a great care of my dog, my baby. Unfortunately, she had undiagnosed cancer in her spleen and her liver with blood in her stomach, The staff waited three hours for my family to drive up to say goodbye to our girl who was a part of this family. Narcoossee Animal Hospital treated us like we were a part of their family And now they will forever be I will be taking my cat to them going forward. I’m very grateful to this Hospital and staff”