St Augustine Regional Vet Emrgncy

Oct 2022

unfortunately this is the closest ER and I had to have immediate care for my cat. due to countless mistakes by the staff my cat has gone through a week and 1/2 of non stop overnights at the er and the vet. upon transfer from my vet Saturday to the ER for weekend care the staff informed the other owner of my cat that I was banned from the facility. I am no longer allowed to bring my cat or any of my other pets in for care. I have paid thousands of dollars to them. I do not have any outstanding debts with them. they have given me no reason. I can only be left to think it is to protect themselves from a lawsuit. they are aware of their mistakes. I would not recommend using...read full review

Feb 2022

We have had to take our cat Adam for emergency care 3 times in the last month! We are very satisfied with the knowledge and perseverance of the staff who took a personal interest in Adam. They listened closely with what we had to say in diagnosing and treating Adam. We give a big thanks to Amber, Justin and Dr. Pokorny!‍

Nov 2021

Unsatisfactory visit with our elderly cat. Our main concern was extreme constipation. The vet examined her and reported "no stool felt" but, at the same time prescribed lactulose (a stool softener). Subsequently our regular vet found massive constipation requiring two enemas. They promised to email a report to our regular vet and to our personal email and never did so. It seems to be impossible to speak directly with the director. Staff was unhelpful in providing specificinformation. Definitely not recommended.