Dr. Carmen Lucena is a very professional veterinarian who treats her patients with care, professionalism and knowledge. My doggy love her!Thank you Dr. for saving my dog's life!
Mar 2022
After reading the one bad review I was apprehensive to call, my husband doesn't like to leave the home. I gave her a call and within 20 minutes received a call back. I was pleased with the diagnosis and my dog loved her. Iam glad she was available and took her time with us. I would use her in the future! Thanks dr. Lucena much appreciated!
Mar 2022
Dr. where are you ?your phone is “out of order”and if I had followed your instructions; I would’ve severely overmedicated my dog today (to cut his toenails). I would like a copy of the invoice/receipt & an explanation as to why you didn’t return my call from last week re: steroid injection & why is your phone now disconnected? Perhaps cash was the wrong payment method.Concerned (& now disgusted.)Update: Dogs still scratching and chewing. Your “steroid” injection; worked nothing like, any we’ve used before. Normally, reputable businesses return phone calls. If I could leave 1 Star; I would’ve.Finally got a return call..only after referring to this post....read full review
Dr. Carmen Lucena is a very professional veterinarian who treats her patients with care, professionalism and knowledge. My doggy love her!Thank you Dr. for saving my dog's life!
After reading the one bad review I was apprehensive to call, my husband doesn't like to leave the home. I gave her a call and within 20 minutes received a call back. I was pleased with the diagnosis and my dog loved her. Iam glad she was available and took her time with us. I would use her in the future! Thanks dr. Lucena much appreciated!
Dr. where are you ?your phone is “out of order”and if I had followed your instructions; I would’ve severely overmedicated my dog today (to cut his toenails). I would like a copy of the invoice/receipt & an explanation as to why you didn’t return my call from last week re: steroid injection & why is your phone now disconnected? Perhaps cash was the wrong payment method.Concerned (& now disgusted.)Update: Dogs still scratching and chewing. Your “steroid” injection; worked nothing like, any we’ve used before. Normally, reputable businesses return phone calls. If I could leave 1 Star; I would’ve.Finally got a return call..only after referring to this post....read full review