About Jones Flooring Center
Jones Flooring Center is a highly regarded business known for its quality products and exceptional customer service. Customers appreciate the friendly and honest personal service, making the process of selecting and installing flooring smooth and enjoyable. One customer had their entire home's floors replaced and a bathroom surround done, praising the great deal and attentive help provided. Even when an issue arose with some tiles, the staff promptly addressed it without hassle. The staff, including Cheryl, makes ordering materials easy, helping find what is needed within budget and being very responsive. Jones Flooring Center is prompt, responsive and professional in every aspect from sales all the way through the installation and follow up, providing a great experience for customers.
I had a great experience with Jones Flooring, especially working with Steve Faircloth. We recently had a warranty issue with flooring they had installed, and Steve was incredibly courteous and quick to take action. He handled everything promptly and made the process very smooth. His kindness and professionalism really stood out, and it’s clear he truly cares about taking care of his customers. I really appreciate the way this was handled and would highly recommend Jones Flooring.
What amazing customer service! After a miscommunication on sizing, Cheryl was quick to resolve our issue and we couldn’t be happier!! Our rug feels amazing and is the perfect size for our space. She definitely took care of us and we will most definitely be return customers!
This place is great. Cheryl is so easy to work with and has solved many problems for us. She makes it super easy and handles so many details I would never remember. Great experience!