Act 1 Flooring & Supply is a family-owned business located in Pensacola, offering a wide variety of flooring options, including tile, hardwood, waterproof plank, carpet, and vinyl. Customers have consistently praised the company's excellent service, from advice during the selection process to professional installation. The end results have left customers highly satisfied, and they are eager to recommend Act 1 Flooring.
Recent reviews emphasize the exceptional help and professionalism provided by the staff, particularly Adam, the owner. Customers have shared experiences of personalized attention, with staff going above and beyond to accommodate their needs. For instance, John visited one customer's home multiple times to ensure everything was perfect, even on the morning of installation. The installation was fast and flawless, exceeding expectations.
Others have noted how the team was extremely helpful and patient, especially during tight timelines. They managed to start installations promptly and fix issues like broken tiles, making it seem as if nothing had happened. The staff is described as caring, knowledgeable, and understanding, treating customers like family. Act 1 Flooring is known for their consistent quality work and dedication to customer satisfaction.
We had a great experience with Act 1 Flooring! They installed our new flooring, carpet, and backsplash, and everything turned out beautifully. The entire team was friendly, professional, and easy to work with from start to finish. They paid attention to the details, communicated well throughout the project. We couldn't be happier with the finished result and would definitely recommend Act 1 Flooring.
Act 1 just completed a large full-scale floor replacement job in my 3,000 sq ft home, which included tile and carpet removal. They did a fantastic job and finished the job (demo and LVP install in just 6 days). This company is fantastic at communicating expectations as it relates to what will happen during demo and install, and the installation manager was at my home checking on progress regularly. I would highly recommend Act 1 if you're looking for a flooring company that will do exactly what they promise, and complete the job timely and to the highest standards.
I've used Act1 Flooring on 2 different occasions, and the results were as expected! Sometimes the delay between putting down the payment and getting the job scheduled and complete is a bit much, but all in all the final product is great!
4111 North Davis Highway, Pensacola, FL 32503
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