About Primary Air Heating & Cooling, Inc.
Primary Air Heating & Cooling, Inc. is a great family owned company that has been working with customers for years. The technicians are very nice, professional, and efficient. Customers have had great customer experiences with knowledgeable and customer-focused staff who are detailed oriented. The work ethic exemplifies Primary Air's brand, with a focus on customer service and service excellence. As a trusted local expert, they provide excellent maintenance service and repair for HVAC units, including older systems. They are quick to respond, dependable, and very knowledgeable about heating and cooling needs. The office staff are fantastic, and the techs are top notch, answering 24/7 and going above and beyond for customers, including those who are not full time residents. Long-time customers consistently receive prompt and professional service, with a commitment to customer satisfaction and loyalty. They have shown kindness and humanity, trusting customers in times of need and fixing A/C in a timely fashion. Customers feel important and loyal to Primary Air, and 100 percent recommend them to everyone.
The team was able to get us in very quickly for a full HVAC inspection on a dual unit potential property purchase to help us meet a very strict deadline. The team was very thorough with their explanations and their service. We look forward to working with them in the future!
Good morning,
Technician Ivan Eespada was assigned to our home for spring service. From the time he arrived onsite it was a great customer experienceI. Ivan is very knowledgeable and customer focus.
His emotional intelligence is beyond approach. Ivan is. very detailed oriented. His work ethic exemplifies Primary Air's brand .
I was so grateful that Ivan understands the importance of customer service and service excellence . Thank you Ivan for exceptional work Professionalism.
I'm a new homeowner in Palmetto and very pleased with the expertise, knowledge and professionalism of the people at Primary Air. I chose this company because I am part of their family. I have an older system and have excellent maintenance service and repair for 2 HVAC units. Last year ŵe went through the hericanes with no problems. Thank you for your outstanding support for my systems. I will recommend Primary Air Company to all my friends, and family we will recieve excellent care .