CE (Carrier Enterprise)

Carrier Enterprise (CE) is dedicated to supporting HVAC professionals through its strong partnerships and extensive distribution network. The business is focused on growth and innovation, investing in technology and VRF training facilities. Customer support is a key aspect of CE, providing assistance with online ordering, HVAC parts information, and general equipment inquiries. Customers can reach out via in-store visits, email, or contact forms for prompt help. The CE location in Ocala, Florida, is particularly noted for its exceptional service. The staff, including individuals at the desk and in the warehouse, are recognized for their helpfulness and efficiency. Team members are friendly and ready to assist, ensuring that customers feel valued and not like a bother. Matt, for instance, is praised for his quick loading skills and respect for customers' vehicles and trailers. Additionally, Pedro is highlighted for making it easy to find unit information and assisting with orders promptly. Overall, customers express deep appreciation for the assistance and treatment they receive at CE.