About Lapis Spa
Lapis, Spa at Fontainebleau is one of the best spas in Miami, offering a comprehensive treatment menu and luxurious amenities. Guests can indulge in the Chakra balancing massage and Lapis hammam bath, as well as top-notch manicures and pedicures. While the spa may have some operational kinks due to its recent opening, it is still worth a visit for its incredible pool and facilities, though the cost can be on the higher side. However, some guests have noted that the facilities are not as well maintained anymore, and there have been issues with certain amenities, such as the rain room not working during multiple visits. The spa's entrance and robe area have also been described as chaotic and unorganized, with a lack of available sandals and insufficient time allowed for guests to change. Despite these concerns, many have praised the massage therapists, particularly mentioning Leda and Melanie for their personalized and effective treatments. Guests have shared positive experiences, with some finding their massages to be exceptionally relaxing and beneficial. The spa does offer a nice area with refreshments, but cleanliness in common areas has been noted as needing improvement. Overall, while Lapis, Spa at Fontainebleau has its drawbacks, it still provides a memorable experience for those seeking indulgence and relaxation in Miami.
I first went to Lapis about 12 years ago and the facility was amazing. Since then it appears they have not made any changes at all and the facilities are overall poorly maintained and dirty. Nobody is cleaning up after the guests use towels, etc. the trash was filled to the brim in the waiting area. Then the alarms kept going off during my treatment. It was disappointing. If you are looking for a nice spa day, I would look elsewhere. It needs major updates and better housekeeping.
This was my second time visiting Lapis. I noticed it was dingier than it was a few years ago. The grout in the women’s section looked dirty, the rain shower was closed with no explanation as to why, the tubs in the women’s section looked unkempt. The robes were cheap and had no pockets. It was just dated. Unlike the first time I visited the Lapis spa, the snacks were just oranges and apples, unsliced. Before this, the fruits were sliced, there were heartier snacks like nuts as well. The saving grace was the massage- my massage was fantastic. I received the 50 minute CBD massage and my therapist was WONDERFUL. My massage therapist didn’t rush and did...read full review
A Solid SKIP.
Used to go all the time for years but the standard of service all around from the massage, customer service and facilities has fallen off a cliff. Definitely find an alternative. To my fellow regulars: The WATERFALL in the pool area is GONE!