Mike was phenomenal! He arrived earlier than expected on a Sunday, identified the issue, returned the next morning with the part & provided exceptional service! HOWEVER, I had to remove one star because the female receptionist that answers the phone number is the most unprofessional, rude, non-personable, person to have ever been in this position. This is my second time I had to contact Marco’s services and both times she provided the absolute worst customer service possible. Her attitude alone will keep leaving a sour taste in customers mouth.
About Marco Heating & Air Conditioning
Marco Heating & Air Conditioning provides excellent service. Technicians are professional, knowledgeable, and courteous, communicating well and arriving promptly. They offer HVAC system maintenance at reasonable costs. Many customers have relied on the company for years without disappointment. The staff is skilled, honest, and provides great value for money, giving customers peace of mind with their heating and air conditioning needs. Customers consistently mention the team's competence and professionalism, with one reviewer highlighting a technician named Andy for going above and beyond during a service call. Marco Heating & Air Conditioning has earned a reputation for keeping clients informed about needed parts and service times. Since 2010, many have highly recommended the company, appreciating their consistent reliability and friendly service.
Reviews
Thanks to my Son In Law for the referral to Marci Heating and Air, I am so glad I contacted them to replace my air conditioning system.
Very professional to explain to us what needed to be done, responded immediately to my call and fix my system in one day! Thanks guys!!!
Our A/C went out at 2am July 3rd..holiday weekend! We called at 8am, spoke with the answering service. Rep called, walked us through cleaning the drain, didn't resolve the issue. He was at the house by noon. We did have a resistor out, replaced and cool air!!! Yes holiday weekend, rate higher than usual but gotta do it when heat reaches 'feels like 110'.. fast service and personable!! Thank you 😊
Photos

Hours
Good to know
- accepts credit cards
- offers military discount
Location
720 Mill Creek Road, Jacksonville, FL 32211
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