Several windows have had seal failures. I have a lifetime warranty. Been waiting since September to get replacements. 33% of the windows have been defective. Don’t know if the problem is Kohler or manufacturer in getting replacements but I deal with the installer since my contract was with them. They are now ghosting me
Update: They weren’t ghosting just trying to get a response from the manufacturer but I got my new windows installed today and we found another defective one so that was ordered. I just wanted to say that it is not Kohler that is the problem it’s the warranty process with the manufacturer and we are at their mercy for replacements. Kohler no longer… read full review
About Koehler Home Improvement
Koehler Home Improvement is a locally owned and operated business in Jacksonville, Florida, offering window replacement, exterior door replacement, siding replacement, and exterior painting services. With over 20 years of experience, they have built a strong reputation based on referrals from satisfied, repeat customers. Their team of professionals works hard, fast, and smart to provide high-quality services, ensuring that clients receive honest prices in a no-pressure environment. Koehler's installations, such as PGT Winguard vinyl impact windows, have been praised for their energy efficiency, aesthetic appeal, and ability to provide peace of mind during harsh weather conditions. Customers have reported a phenomenal experience, from initial consultation to final walk-through, and appreciate the responsive and knowledgeable sales team. When issues arise, Koehler stands by their products, sending technicians promptly to fix problems at no extra cost. Their customer service is highly regarded, with staff taking the time to explain options and recommend other local companies when needed. Overall, clients describe Koehler Home Improvement as professional, friendly, and capable of helping improve their homes effectively.
Reviews
Jason was our sales rep, and he was very friendly, not at all pushy, gave us a great deal, and was overall great to work with. Luciano and his team did an excellent job from start to finish on our lap hardie siding and painting project. They got the job done quickly and professionally, and went above and beyond to make sure the finished product was a home run. We have a small 3/2 ranch home and the siding really changed the look of our house and gave it great curb appeal. Nice work guys! Highly recommended.
Purchase was for a large window in our dining area. Experience from start to finish was excellent: low/no pressure sales, different options for windows, price for value, and timely scheduling and install. I’ll continue using Koehler in the future.
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Location
6005 Powers Avenue Ste 105, Jacksonville, FL 32217
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