About Firestone Complete Auto Care
Firestone Complete Auto Care in Jacksonville, FL, is a trusted auto care service center with a long history of serving the community since 1926. This one-stop shop offers comprehensive solutions for all vehicle needs, from tire sales to maintenance and repairs. The expert team provides exceptional service, ensuring prompt and affordable solutions tailored to individual needs. Customers praise the friendly and communicative staff, who go above and beyond to help, even refusing payment for small fixes. Many customers appreciate how quickly they can get service without an appointment, often having their issues resolved within an hour. The staff is professional and knowledgeable, offering honest advice about necessary services like alignments and adding discounts proactively. Customers also value the thorough vehicle inspections that check everything from oil changes to tire rotations and engine repairs. Even when minor items like service stickers are overlooked, the team quickly corrects the mistake and ensures customer satisfaction. Overall, this auto care center is known for its honesty, transparency, and dedication to customer satisfaction, making it a reliable destination for vehicle owners seeking trustworthy and efficient service.
Nothing worse than an unplanned issue with a tire. So without an appointment, I was still able to get service and repair done quickly. Thankfully for Road Hazzard protection, the tire was not costly and they did find other issues to address after their safety inspections. Spent more money than expected but only because I addressed all the issues they found that day. I was glad to get a safe for me and the road vehicle that same afternoon. Thank you Phylyp and Firestone/Bridgestone!
I got in right away and 6 hours later as promised the valve cover gasket kit installed and 6 new spark plugs installed. Engine with 160 K runs like new! Little expensive, but I received my 15 % discount. Also
rotated, balanced all 4 tires and checked my alignment. Whole car inspection and everything checked out OK ?!
I had no appointment and was done in an hour. Oil change, tire repair and alignment. ? The staff was professional and knowledgeable on my cars issues. They completed the service faster than estimated. They showed me why I needed an additional service of a Alignment. They also added the company online discount before I asked.
The only item they missed was placing the service sticker with the mileage for my next oil change. Without the sticker I need to remember the mileage for the next oil change.