B and G electrical

Mar 2023

Unprofessional, dishonest, and petty. The guy they sent disappeared for a lot of the time, then was charging me by the hour while he waited on hold with Lennox about the needed part. I Googled it and ordered one online and had him go. They called later to see if I was satisfied and I explained my issues. He offered a follow up to install my part at no charge and I accepted. The sent THE SAME GUY, after dark, then tried to bill me. When I refused to pay, they tried putting a lien on my house! They weren't any better at fraud than they were at customer service though as they took almost 9 months to file for it so all I had to do was go to the courthouse and pay for a certified...read full review

Jun 2022

Called into the emergency number on a Wednesday evening. Repair tech showed up when expected. Fixed the problem with the outside part of the unit and was going to charge me and leave without even making sure everything was working properly. Turned out the inside portion of the unit had an issue as well. He said part needed to be ordered and it should be next day. Thursday after not hearing a word from anyone we call around 1 PM to be told the part wasn't in. Called Friday AM to check status on part and schedule was put on hold and then told "I spoke with the manager and it will be done today." Called Friday at 2 PM when we still hadn't heard a word and was told "we aren't...read full review