We cannot say enough good things about the care our dachshund Daisy received at UF Small Animal Hospital. From the first moment we called, everyone we spoke with was kind, compassionate, and incredibly helpful. During a frightening time for our family, we always felt that Daisy was in capable hands and surrounded by people who genuinely cared about her, her comfort, and her recovery.
The communication was exceptional. We received multiple phone calls updating us on Daisy’s condition, her test results, her surgery, and how she was doing afterward. Every update helped us understand what was happening and reassured us that our girl was receiving the best possible care.
We… read full review
About UF Small Animal Hospital
UF Small Animal Hospital is a place of hope and compassion for animals in need. They provide exceptional service, treating each animal with respect and care. The hospital is staffed with skilled professionals who are dedicated to saving lives, such as the case of a guinea pig named Mr. Pig who received urgent help for overgrown teeth, and a dachshund who was brought in unconscious after being poisoned. The hospital's quick response and expertise saved both animals, with the dachshund making a full recovery in less than 24 hours. The hospital's communication with pet owners is also commendable, keeping them informed and answering any questions they may have. It is worth noting that there is an additional $1000 deposit for pets brought to the emergency room after 5 PM. Despite the cost, many pet owners find the care and attention their pets receive at UF Small Animal Hospital to be priceless.
Many pet owners have expressed deep gratitude for the compassionate care provided. They praised the staff’s kindness, honesty, and professionalism, especially during difficult times. One owner shared how Dr. O’Neil was very caring and helped make the hard decision to let a beloved pet go, while Chloe at the front desk handled paperwork with love and compassion. Others described how the staff were incredibly gentle and sympathetic, even sending a card and beautiful paw prints in clay after a pet's passing. Visitors also appreciated the expertise shown during critical moments, such as a cat scan for a squirrel with a brain injury. The staff’s dedication and empathy have left a lasting impression on many, demonstrating that UF Small Animal Hospital is not only a place of expert veterinary care but also a source of comfort and kindness in times of need.
Reviews
During a stressful time for us and our pet, they were as supportive, calm, kind, knowledgeable, and honest as we could ever hope for. Their genuine care extended long after the procedure.
To those who are worried about receiving care from UF due to negative reviews:
I had a wonderful experience with the staff here and am very thankful to them. I didn't feel overcharged or scammed in any way. The doctor (whose name I can't remember) offered additional testing for my animal only if that would give ME more reassurance, but did not force any extra services. I was even offered to have my dog stay and be monitored, again, if it would make ME feel better, but it wasn't recommended or forced. Was it the most timely appointment? No, but I completely acknowledge I walked into an emergency vet with no appointment and still had my dog go back within 15ish minutes.… read full review
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Hours
Good to know
- masks required
Location
2089 Southwest 16th Avenue, Gainesville, FL 32608
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