Dynamic Equipment Group

Dynamic Equipment Group is a business that has received mixed reviews from its customers. While some customers have had positive experiences, such as praising the sales representative Mike Clementi for his excellent customer service and the business being quick and efficient in programming a Bobcat panel, others have had more negative experiences. One customer had a rough start when they brought their Bobcat in for an oil change, warning light check, and general maintenance. They faced several issues, including long wait times, lack of communication, and an unexpected high cost for the service. However, the situation was eventually resolved with the help of an employee named Joe, who was able to address the original issues and get the machine back in working order, covering the necessary repairs under warranty. Despite the initial difficulties, the customer was ultimately satisfied with the outcome and praised Joe for his efforts in rectifying the situation. Overall, the reviews suggest that Dynamic Equipment Group has the potential to provide good service, but there is room for improvement in terms of communication, timeliness, and managing customer expectations.