About Ulta Beauty
Ulta Beauty is a popular beauty retailer offering a wide range of products from over 500 brands. The store provides personalized assistance from knowledgeable staff, who take the time to understand customers' needs and preferences. Friendly and helpful employees are willing to go the extra mile to ensure a positive shopping experience. Customers can book appointments for hair, skin, makeup, and brow services with expert stylists and associates, or simply walk-in for a quick consultation. The store is always clean and the staff is always smiling and inviting. Associates are friendly and helpful, positive, professional, and very knowledgeable about the products they use, providing a phenomenal job and making customers feel comfortable during the appointment. Overall, Ulta Beauty provides a welcoming environment, competitive prices, and excellent customer service.
I had an amazing experience here on two separate occasions with Cesar and Nancy. I came in clueless about what makeup to buy to achieve the look I was going for. They suggested lots of makeup for me and even were patient enough to apply it on me. They are awesome!
This Ulta Beauty is a lot bigger and has more supplies than the one in Springfield Mall. My sister and I keep coming here so that most of the workers recognize us. It's good to catch an Ulta Beauty sale or a big sale especially when they add up to your points. Those points turn into money you can use for your purchase. It's in Delaware, no taxes.
Friday afternoon staffing could be better- it's hard to find people to help you. I had to make returns and grab a few things and that took a total of 20-25 mins with my shopping time < 10 mins. In general, they need more people to check customers out if there are >4 people in the line