About One Hour Heating & Air Conditioning® of Wilmington
One Hour Heating & Air Conditioning® of Wilmington is a reliable and trustworthy business that prioritizes customer satisfaction. Their employees take the time to explain their work and provide helpful tips for maintaining equipment. The company offers excellent service, is always on time, and provides a 100% satisfaction guarantee for two years. Customers appreciate the honesty and knowledge of their technicians, as well as the friendly and attentive office staff. Customers praise the technicians, such as CJ and Josh, for their professionalism, expertise, and friendly demeanor. They are described as very prepared, respectful, and detail-oriented, fixing multiple issues efficiently. The office staff is also commended for their kindness and support. Overall, the company is highly recommended for its great service and reasonable rates.
Ramon is a very prepared technician, exceptionally respectful, and detail-oriented. He did a great job. Additionally, the people in the office are very kind and supportive. Great company, great people.
AC failure last evening. Place a service call and and Josh came out this morning. Tested capacitor and found it faulty. Replaced it and AC is back on. Thank you Josh... very friendly...
Highly recommend! AC wasn't working after power outage. CJ arrived about 2 hours after I called and diagnosed and fixed the problem quickly. Very courteous and explained the problem clearly, and showed me what to do in the future. And very reasonable rates!