About Mr. Rooter Plumbing of Wilmington
Mr. Rooter Plumbing of Wilmington is a reliable and courteous plumbing service with over 50 years of experience. They offer a wide range of residential and commercial services, from drain cleaning to emergency plumbing. The experts are licensed, insured, and committed to providing excellent service. They are prompt, professional, and knowledgeable, taking the time to explain every step of the process. Whether it's a minor repair or a major replacement, they guarantee their work and will make it right if it's not done correctly. With flat-rate pricing and no overtime billing, customers can trust Mr. Rooter Plumbing of Wilmington to get the job done right the first time. The company's employees, such as Liz, have been praised for their polite and professional attitude. Liz was very pleasant and helpful throughout the visit. She answered all questions confidently and knew how to find answers when unsure, always showing excellent knowledge and resourcefulness. Customers have also appreciated the friendly staff and the thorough maintenance services provided by the company. Recently, customers have praised the team for quick and efficient service. When a water heater broke down and caused a mess in the basement, the staff responded promptly, with Tim assessing and installing a new water heater the very next morning. He also helped with cleaning up water, showing dedication and professionalism. Other customers appreciated the team’s work fixing sewer line clogs, with Zach, Joseph, John, and Brandon being friendly, professional, and thorough. They made sure the house was ready for Thanksgiving, and even the excavator stayed late to properly distribute soil, demonstrating their commitment to quality service.
They were on time and did the work in a very timely manner. My son says it is a good pump they installed so should hold up well. The cost seemed high, but trust all will work out for the good of everyone. Very thankful overall.
Wow!! Sincerely impressed with the wonderful prompt service, communication and price! We had to install an entire water softener & neutralizer system after our old one of 20 yrs went bad. The communication was bar none from the start! Received a reminder email the day before, along with a text msg regarding the plumber being sent, with picture & credentials. On the day of, we received a text msg regarding arrival and eta. Our plumber, Zach, was prompt, extremely friendly, accommodating, and knowledgeable - he explained everything to us and was very thorough & professional. This entire process & company totally exceeded our expectations! We will continue to use them in the future & will highly recommend Zach & Mr. Rooter to all of our friends. God Bless!