Best Heating & Air Conditioning / HVAC In New Castle

“Customer service unmatchable! Doug, Tim, Jeff and Jenna installed new air condition system/heat pump. They were here most of the day but continuously kept us informed of what was going on! Installed new thermostat, helped me to download on my phone and my husbands. So patient and kind I just can't say enough words to praise the whole team from the office to all the installers‼ Best business ever, trust me‼“

“They are responsive to their customers, provide great service at a good price, and are all around super people!“

“My appointment was for both heating and A/C maintenance since we just purchased our house.
Our air conditioning needed over $1000 in repairs since it was an older unit. Jake, our serviceman showed me what needed to be replaced and the readings on his meter where the unit was failing. He gave me prices for repairs and a new unit for us to make a decision. He was no pressure, professional, kind a very respectful of our home.
We decided on a new unit and sales manager was also very professional and gave us a few options a price points to choose from. Along with the
factory warranty, their company offers their own one year warranty.“

“Justin and Mark did an absolutely wonderful job replacing our hot water heater! They were finished the same day we called and at less than half the price we were quoted elsewhere! Both were very friendly and professional and did a quality job (even got the father seal-of-approval afterward)! Their scheduling staff were also very nice and efficient in getting our problem dealt with, can't recommend enough!“

“We just had to Replace two of our air conditioners. Richard came out review the systems and gave us a quote. Told us to get additional quotes for comparison which we did. Comparison quotes were higher than what Richard was offering so of course we went with National. We had four technicians out. Dave reviewed all of our air conditioners, cleaned and inspected them. . Unfortunately he could not repair one of them so we ended up having to replace it and one that was old. The three guys that came out were exceptional. Connor, Jake and Gabe were polite, professional. My husband and I were very impressed and will recommend them to anybody. We know that needs air conditioner work. We still have one unit left and if it Breaks down we will definitely use National again.“

“If you’re considering using them for your HVAC, do it. Call them now. Very responsive, knowledgeable, and professional.“

“Simply the best!! I've been having an issue with my HVAC system since the summer, replaced my AC in the summer for an ungodly amount, the company I used I think sold me part of the Brooklyn bridge with it, then my furnace went. A few companies came out and wanted to charge me crazy money as well. Chris, came through and was so honest! Gave me an honest opinion on what I need and don't need, listened to me and gave me affordable options!! He was not coming in trying to sell me anything I didn't need! On top of it super nice, interacted with my crazy dogs and got the work done quickly. Before using those big names please inquiry with Chris and team, they truly are amazing and made my holiday!“

“I cannot say enough nice things about Seiberlich. We've used them at my company for the entirety of my tenure and they have been so amazing. Responsive, understanding, punctual, flexible. We have medications that need to be temperature regulated, they took this into consideration when scheduling and taking care of us. Shoutout to Jimmy Strusowski and Jeff Kase for always coming through in the clutch. Thanks guys.Services: A/C system maintenance“

“Sorin is a gentleman, knowledgeable, and he will handle anything from a cost effective repair to a smart design of a new/replacement system.I've used him twice for complete refits and once for a repair issue. He's practical, fair, and honest. Takes the time to understand what your needs are and then helps you through the options. The world would be in a better state if there were more of him and less of the Horizon style salesmen.“

“We called Jem 5 years ago after having another company come charge our AC, for 250 dollars, for it to only cool the house for 24 hours. I attempted to call that same company during working hours and left a message. I never received a call back. At that point I looked on line for another company. Enter, Jem Comfort air. They came out the same day even though it was past office hours. They charged it and informed us we needed anew unit. Within 36 hours we had a new unit and the fee for charging the old one was applied to the cost of the new unit. They also installed a heat pump at my sons house. Then we had problems last night. The ac was not cooling. I called at 645 pm and Rick said he would be out. He arrived and in 5 minutes had it working by replacing a small part. He was friendly and very helpful. Please consider this company for your heating and ac needs.“

“Kyle was very pleasant. Did exactly what he said he would do. left everything tidy up .
Good job.“

“Eric was on time, professional, polite, extremely knowledgeable about my microwave. He diagnosed the problem and fixed it during his visit.“

“We lost our AC unit end of June. Going through AHS, we found Family Heating and Cooling. Heather answered all of our questions and Dom and Jack did a fabulous job replacing our unit. With elderly and disabled in the house, we are TRULY GRATEFUL. We can breathe in the house again. Thank you!“

“Brian was great very accommodating, informative and friendly! My only negative feedback back I have is the cost to connect already installed Plumbing and install the faucet as well as the hot/cold handles for &1286.00 was extremely over priced! But the installer/plumber did a great job otherwise!“