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Burns & McBride Home Comfort

4.8 233 reviews
Overall rating
4.8
out of 5
233 reviews
5 star 94%
4 star 1%
3 star 1%
2 star 0%
1 star 4%

About Burns & McBride Home Comfort

Burns & McBride Home Comfort provides heating and boiler repair services. They have technicians who are knowledgeable, professional, and pleasant to work with. The company offers quick and efficient service and is available on weekends. While prices can be high, they are willing to find solutions, even for older parts. Customers have praised their responsiveness, thoroughness, and the high quality of work. Recent reviews mention prompt responses for AC issues, with technicians like Drew and Chris performing refrigerant leak repairs successfully. The team also handles ductwork modifications efficiently, leaving work areas cleaner than before. Burns & McBride has a long history of providing excellent service, with technicians like Oscar, Orlando, and Nick demonstrating professionalism and teamwork. Overall, the company is highly recommended for HVAC needs and system replacements, with a focus on customer satisfaction and quality workmanship.

Customers appreciate the company's ability to handle both heating and AC maintenance, especially when purchasing a new home. Technicians like Jake show detailed explanations, professionalism, and respect for the home. For example, when an older air conditioning unit needed over $1000 in repairs, Jake showed what needed to be replaced, explained the readings, and provided repair and new unit options without pressure. The sales manager was also professional, offering different options and warranties, including factory and company guarantees.

Additional services like installing dehumidifiers are also well-received. A recent customer was thankful for prompt, professional, and clean service from technician Matt, who installed a basement dehumidifier, ensuring the customer understood how to operate it. The work was completed quickly, even before a holiday, demonstrating the company's commitment to customer care.

Sep 2026
5.0
Jake was very informative and a great help I’m pleased that I am getting a new heater . Oscar and Oscar installed my boiler and they did an amazing job and helped with whatever I needed I highly recommend Burns and McBride. Also on 9/29/26 Jason Metcalf has been to my house for 2 different situations and he was very helpful and did an amazing job at helping me with my situation and getting it resolved I would recommend this company to anyone
Sep 2026
5.0
Jake was super professional and knowledgeable. He was able to complete our HVAC service and provide a ton of great advice. We’ve used Burns & McBride several times and each time was a great experience.
Sep 2026
5.0
Tom was very knowledgeable and professional when explaining the potential problems/leaks I have in my HVAC system. Offered a timeframe for solutions and steps forward. Would recommend this service.
Photos of Burns & McBride Home Comfort, 18 Boulden Circle Ste 30,  New Castle
All 25 photos

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Good to know

  •  no online estimates
  • accepts credit cards

Location

18 Boulden Circle Ste 30, New Castle, DE 19720

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Burns & McBride Home Comfort · 18 Boulden Circle Ste 30, New Castle, DE 19720

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