Simon Eye - Middletown

Nov 2023

I’ve been a patient at this particular location for over 5 years and every visit surpasses my expectations. Today was both of my children’s first vision appointment and once again super Service! Thank you

Nov 2023

I wanted to take a moment to call out Chelsea from Simon Eye in Middletown. I had problem with my glasses-the rubber coating kept peeling off-and Chelsea helped me with a replacement pair of frames. When the problem happened again, Chelsea was there to help me select new frames and made sure I had what I needed.To my surprise, I had an issue with the lenses on the new pair! Fortunately, Chelsea was able to diagnose the problem and get right to work on getting me new lenses. She even adjusted my old glasses so that they would look ok while I waited for the replacements.What sets Chelsea apart from a lot of people who work with the public is her positive attitude and...read full review

Oct 2023

I ordered my glasses and spent upwards of $700 3 1/2 weeks ago to be told today that there was a defect in my glasses after I called them yesterday to ask them What was the status of my glasses since I have not received them yet, nor did I receive a phone call to let me know that they are ready for pick up Only to be told there was a defect in my left lens. No one called me. No one said anything I had to call them and do their job for them after spending my hard earned money on their glasses if it’s going to be like that I’ll spend zero dollars and go to the Dog gone VA this is atrocious ridiculous and irritating. I’m walking around with no pair glasses because...read full review