Best Heating & Air Conditioning / HVAC In Harrington

“We can’t say enough about the service and the product it was way beyond our expectations we appreciated Chris Dean,Chino and Shawn for exceptional service“

“Our AC went out - we discovered it at about 3 am. I contacted Puckett's right away. They come out a couple of times per year for a maintenance contract and have done other hvac work for us over the past couple of years. Jay came out and checked the system. Diagnosed the problem quickly. Unfortunately, he didn't have the part he needed on his truck. He made sure he could get his hands on the part and scheduled me for the next day (today). He called me at 0830 to tell me he could be here by 0930 instead of noon. I really appreciated the advance notice. He was here by 0915 and got to work right away. Jay has been here a few times over the past few years. Very pleasant and respectful. Considering the recent weather and I'm sure the customer demands, he was in good spirits. Yesterday, I followed him around as he did his diagnosis. He explained what he was doing, what he was looking for and what he found. Not easy working with a customer shadowing you, but I'm curious, not trying to be a supervisor. He takes it all in stride. He has never seemed bothered by my curiosity. Thanks for coming out on short notice and taking care of us!“

“We couldn't be happier with the service we've received from Collins Mechanical. They are an honest and professional group of people, always protecting the customer's interest.

It started with getting a second opinion after another company... one of those national companies that try to look local... literally shut our system down and told us we needed to replace it or turn it back on at our own peril. (Yikes! )

Jim came out and discovered that the problem part was covered under warranty. They replaced the part and it got us through the harshest of winters. He gave us perfect advice to manage our aging system and said when WE were ready to replace it, they would be happy to help us.

This week, after making a plan to move forward, Jim and his awesome team did a masterful job of replacing our furnace, air conditioner, and hot water heater... all in one short day and with minimal interference to our lives.

I've always believed that it's easy to be good at your job. Just do what's right, and they did. They just did their jobs with courtesy, care, and pride. It's not easy, though, to respond well to problems when they arise, or to go above and beyond what is expected. They also checked the operation of our attic fan, and they identified a problem with one of our smoke detectors. The only problem we had after the installation was that the rolling shelf no longer fit in the area. What did they do? They came back out within hours after I let them know, and restructured the pipes so it would fit again. No problem at all for this consummate group of professionals.“

“All things considered, RSBL Dryer Vent & Air Duct Cleaning And Chimney Inspection Services LLC Of DE provided outstanding service. They performed a thorough duct and vent cleaning, serviced the fireplace, and cleaned our chimney. Their roofing and insulation check pleased me as well; they found several spots that we had missed. The staff was courteous and open, and their prices were reasonable. It's uncommon to find a business that takes such good care of general contracting, insulation, and chimneys. Without a doubt, we will keep utilizing them for all of our future requirements.“