About Universal Floors Inc
Universal Floors Inc. is a renowned business in the Washington area that specializes in the restoration and preservation of antique wood flooring. The company has amassed an impressive collection of salvaged flooring from historic homes and buildings slated for demolition, ensuring these valuable resources are given a second life. Universal Floors' "choose to reuse" approach is highly commendable, as it not only prevents these antique floors from ending up in landfills but also allows them to be used in the finest homes and historic buildings in the region. The company's skilled team expertly sorts, cleans, and bundles the reclaimed wood, making it available for creative and historic restoration projects. Customers have praised the professionalism, efficiency, and quality of work provided by Universal Floors. They have noted the professionalism of the team, especially highlighting the skill and pleasant demeanor of the crew, led by George. Whether it's refinishing damaged hardwood floors, installing new wood in missing areas, or achieving the perfect natural finish, the company's teams consistently exceed expectations. Clients have expressed their complete satisfaction with the seamless and well-executed projects, often recommending Universal Floors to others in the Washington DC area. The crew's attention to detail and thoroughness is appreciated, as they take the time to do the job right.
Universal Floors significantly exceeded our expectations and we would recommend them to anyone having their floors refinished. They did a great job dealing with a few very worn and inconsistent spots that now look uniform and good as new.
Their customer service and communication were great throughout the process and they accomplished everything on their promised timeline. Mike kept us informed throughout the process and came by after completion to fix, free of charge, a small issue with our baseboard that had not been contemplated in our original contract.
When our initial hardwood contractor turned our home's top floor into an abstract art piece of the wrong wood and a botched finish, we were ready to pull our hair out. We care deeply about the aesthetics of our three million dollar architectural home, but when it comes to hardwoods, we are complete novices. That’s when Universal Floors stepped in.
Michael and his team were absolutely wonderful. They were patient with us through six months of decision-making, showroom visits, and navigating the labyrinth of sourcing a rare, limited-production finish that the architect had originally specified. They didn't just fix the disaster the other guys left behind; they...read full review
Fantastic experience. Easy estimate and installation. I had a tough timeline and they were able to meet it with the exact flooring I wanted. Great job and the flooring transformed the space.