About Magnolia Plumbing, Heating & Cooling
Magnolia Plumbing, Heating & Cooling is a reputable business known for its professional and knowledgeable technicians. The team is highly regarded for their ability to quickly diagnose problems and provide effective solutions. Customers have praised the company's technicians, such as Tan Cao, for their excellent explanations and step-by-step guidance during the repair process, making customers feel comfortable and confident in the work being done. Magnolia's technicians, including Mr. Steve and Carlos Reed, have been described as professional, courteous, and honest. They take the time to thoroughly analyze the issues, provide accurate estimates, and ensure the systems are functioning efficiently. Customers have expressed their satisfaction with the quality of the work and the exceptional customer service they received, from the initial call to the completion of the project. Overall, Magnolia Plumbing, Heating & Cooling is highly regarded for its professionalism, high-quality service, and dedication to customer satisfaction, making it a trusted choice for plumbing, heating, and cooling needs.
My auxiliary heat wasn’t coming on and I really needed it in this cold weather. The technician called and arrived about 15 minutes before the scheduled time. He worked diligently for about 2+ hours attempting to deal with the issue. He contacted his supervisor for advice who arrived within 30 minutes. They worked for another 3+ hours, trying all kinds of things. Spent over an hour on the phone with the thermostat company without success. However, finally replaced thermostat as a last resort. Thankfully it resolved the problem I have lived with for 4 years. So appreciative they did not give up. They were knowledgeable and professional. I will now be comfortable...read full review
The technicians were extremely professional and knowledgeable. Specifically Tan Cao Was excellent at explaining things and walking through each step of the process with us. We felt comfortable trusting our repair with him because we knew we were in good hands. I had heard good things about Magnolia but now I can say without hesitation that I highly recommend them too!
Mr. Steve was professional, courteous, and honest. The job he did was excellent and I'm looking forward to seeing him and his supervisor tomorrow for them to look down in the ground for the source of this problem. I will keep this business for future projects which will be soon. Thank you so much ❤️