LensCrafters at Macy's

Nov 2023

Ms. DEE at the G Street nw DC lens crafters store went way beyond her duties by replacing the lens and screw for my glasses today. These are Lenscrafterglasses and the screw untwisted and the lens came out. MS DEE EXPERTLY And patiently corrected this problem. Excellent job.

Jul 2023

Many thanks to Matthew Fisher for his assistance today (LensCrafters at Macy's on G Street NW, Washington DC). He helped me choose three new pairs of glasses from the many on display, patiently explained the different types of lenses, and the breakdown of the costs. I appreciated his suggestions of frames at different price points, and he was genuinely lovely in helping me choose the frames that suited me best. In the end I selected two designer frames for my new sunglasses and my new everyday progressive lenses, and a mid-range pair for working at my computer. I am really grateful for Matthew's product knowledge, professionalism and for his courteous and friendly approach....read full review

Jul 2023

One word: MATTHEW! ?I have had really negative experiences with brick and mortar glasses providers in the last few years but decided to go to LensCrafters to give it a shot. SO glad I did. Matthew was amazing - so helpful and patient as it took me an hour to figure out what I wanted. Once I figured out the look I was going for, he grabbed similar options for me to try on, and I ended up choosing his picks! Such a wonderful salesman and person. Will definitely be back to this location for my next pairs of glasses. Great work Matthew!