Vision Associates of Prospect
“Been going here over 9 years this time was totally different rushed, receptionists disrespectful rude concerned about future weather instead of focusing on me (customer) approached counter she looked at me said what? in condescending tone usually after doctor hands receptionist paper work need info for next step, her response I just got paperwork, and now I need next move let someone know I need to look at new glasses DUH! Asked if I had pictures taken again little confused why asked shouldn't she know by looking at paper work ? She tried to charge $43 I questioned charge then she looked oh it says zero! I drive twice 25 miles each way here because I use to feel important as a patient. When I make last trip to receive new glasses will look for new service closer to home with professional service places are dime a dozen they need satisfied patients for buisness success,jobs and survival. Good Luck Feel bad for DR Kline in the DE-KLINE of customer service.”
