I needed a part for a high-end outdoor shower. When I brought the part into the store, Rob diagnosed what was not working. He and other staff spent considerable time looking for a nut that would have solved the problem. When it was clear that they didn't have one, they spent even more time trying to figure out how to order just a small part of the shower system. They even brought it in overnight so that I could get the shower up and running. When I couldn't disconnect the nut on the new part from the unit, I took it back. Three men worked together to unscrew the over-torqued nuts on either side. This is the difference between going to a local, knowledgeable store vs a… read full review
About Niantic Plumbing & Appliance
Niantic Plumbing & Appliance is a highly recommended plumbing store known for its excellent service and extensive stock of parts. Customers appreciate the knowledgeable staff who can quickly identify and supply necessary items for repairs, such as shower handles and valve stems. The business offers prompt service, often arriving at homes within two hours to address plumbing issues. Rob, a skilled plumber, is recognized for diagnosing problems accurately over the phone and providing quick solutions. With upfront pricing and reliable service, Niantic Plumbing is the go-to place for any plumbing needs in the area. Customers highlight the convenience of getting supplies and the fair pricing, making it a trusted choice for many.
Reviews
Rob is great! He diagnosed the exact problem with our water heater over the phone. He called me back at 3:30, an hour and a half before closing, with an opening due to cancellation. Half an hour later he's at my house with a new water heater, and by 4:30 they were done with the job. 10/10 highly recommend!
Great Plumber. Always fair pricing. Will always answer a question and never looking to take advantage of a customer. I get most supplies here and it is very convenient. Highly recommend for any of your plumbing needs.
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Hours
Good to know
- accepts credit cards
Location
40 Pennsylvania Avenue, Niantic, CT 06357
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