About Carofano Opticians of New Haven - By Appointment Only
Carofano Opticians of New Haven is a trusted establishment that has been serving the New Haven community for over 60 years. The opticians and vision-care specialists provide personalized attention to each client, ensuring a satisfying vision-care experience. The team is dedicated to expertly addressing every individual's needs and preferences. Reviews praise Manny, a standout optician, for his kindness, patience, and accommodating nature. He went above and beyond to help customers, including a family with a young child, answering questions, setting up appointments, and providing efficient service. Customers also highlight the great customer service, with one reviewer mentioning that even when they needed an adjustment on glasses not purchased at this store, Manny took care of it free of charge. The owner was described as very nice, helpful, and attentive, assisting with insurance questions and pointing customers to other stores for future purchases. The opticians' commitment to customer satisfaction is evident in their warm and welcoming approach. With a long history of providing top-notch vision services, Carofano Opticians of New Haven remains a reliable choice for the community.
I went on a Friday last minute because of lost glasses. Manny was so helpful and spent over an hour near closing time helping me getting my prescription, finding new frames and answering my questions. He's truly amazing and kind!
Awesome experience, great glasses and got my pair next day! People take sight for granted, not having my glasses for 3 days had me highly humbled.. Manny and his crew are fantastic!
The arm of my glass was very loose and the screw wasn’t holding properly. They fixed it quickly and didn’t charge me anything. The woman who helped me was very kind and took care of it right away. I really appreciated how friendly the service was; great experience overall!