About Arakelian Rugs
Arakelian Rugs has been serving New Haven County for three generations. The family-owned business specializes in hand-woven oriental rugs crafted with premium materials and unique designs, following ancient artisan traditions. Customers praise the company's exceptional customer service, personalized attention, and efficient service. Arakelian Rugs offers a complete shop-at-home experience, including installation and rug cleaning. The company's owner is known for his professionalism and expertise in restoring damaged rugs. Customers have reported successful stain removal and overall satisfaction with the rug cleaning services, which are described as prompt, friendly, and reasonably priced. Arakelian Rugs also provides new rug padding.
John Balayan, the owner of Arakelian Rugs, is truly amazing! We called Arakelian Rugs after a disastrous spill on our oriental rug that resulted in red splatters in a large section of the rug. John not only immediately contacted us, he also came right out to see if it would even be possible to repair the damage. We are truly amazed that the team at Arakelian was able to restore our rug - we cannot even see any remnants of the stain! John gave us a timeframe for each step of the process and kept in touch with us throughout. We then had several other rugs cleaned at very reasonable prices. The rugs were picked up, delivered, and placed. We also purchased new padding which makes such a difference. We are truly grateful to the entire team at Arakelian Rugs for such professional and outstanding service.