A great team of doctors, APRNs, assistants and staff. As a family we our confidence and appreciation of the care provided is reaching 30 years.
About Baystate Primary Care — Enfield
Springfield and Enfield Medical Associates provides excellent care to its patients. The doctors, including Dr. O'Neill, Dr. Howard Ro, and Dr. P. Gibson, are praised for their thoroughness, listening skills, and helpfulness. Patients appreciate the prompt responses through the portal and the professional, amiable office atmosphere. The staff, including Dr. Buckberg, is highly regarded for being attentive and caring, with many patients noting that they listen carefully and address every situation. Checking in is simple, especially when able to check in from a vehicle, and the staff is generally kind and courteous. Although the front desk could improve on personal interaction, the medical care is always thorough, and the updated office and lab facilities are welcomed. Some patients mention that phone calls can take a while before being answered, but overall, the experience and care remain wonderful.
Reviews
Great medical practice. Looks like it was completely renovated in the last year with fresh paint, carpeting and exam rooms. Friendly staff and quality doctors. Appointments only but almost no wait time once you check in. Plenty of free parking both front and rear of the building. I have been going here for years.
My husband and I have been patients of Dr. O'Neill for over 25 years, and we cannot say enough about the exceptional care he has provided throughout that time. He is an outstanding physician—compassionate, dedicated, and incredibly thorough. Beyond his clinical expertise, Dr. O'Neill is personable and approachable, and it has always been clear how deeply he cares about his patients.
Dr. O'Neill consistently goes the extra mile. He responds promptly to messages and test results, often even after hours, and always takes the time to answer our questions without ever making us feel rushed. His attention to detail and unwavering commitment to his patients’ well-being… read full review
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Location
701 Enfield Street, Enfield, CT 06082
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