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Trinity Health Of New England Medical Group: Agawam

3.3 127 reviews
Overall rating
3.3
out of 5
127 reviews
5 star 54%
4 star 5%
3 star 4%
2 star 5%
1 star 32%

About Trinity Health Of New England Medical Group: Agawam

Trinity Health Of New England Medical Group: Agawam offers a variety of medical services, including registration and appointments with doctors. Some patients have experienced delays in scheduling appointments, while others have had positive encounters with their healthcare providers. The medical group includes professional and knowledgeable doctors who show care for their patients. For instance, Julie, an OB-GYN, is recognized for her ability to handle anxiety and PTSD effectively. Dr. Benjamin also receives praise for performing thorough physicals with short wait times. Recently, an emergency visit was accommodated the same day, and the patient expressed feeling safer and happier with the care received. However, there have been reports of negative experiences with the urgent care service, noting long wait times and unhelpful staff. Overall, the medical group has its strengths and weaknesses, but many patients appreciate the exceptional care provided by the staff, who are described as friendly, efficient, and concerned.

Sep 2026
5.0
I’m truly grateful to have Dr. Michael Gillis as my doctor. He is one of those doctors who genuinely takes the time to listen and makes you feel like your concerns actually matter. He is incredibly patient, attentive, kind, and professional, and I never feel rushed when speaking with him. He takes the time to explain things and answer questions, which I really appreciate. It’s not always easy to find a doctor who makes you feel heard and cared for, and Dr. Gillis definitely does. I’m very thankful for the care I’ve received from him and would absolutely recommend him to anyone looking for a compassionate and dedicated doctor!
Sep 2026
3.0
My nurses & PA were excellent. My bloodwork was excellent. My complaint is that it was freezing in waiting room and I mean freezing but exam rooms were extremely hot and I sure felt for the doctors & nurses who had to work in your facility
Aug 2026
5.0
Doctor. A. Lincoln is always professional, compassionate, and truly took the time to listen to my concerns. I felt respected and comfortable throughout my visit, and everything was explained clearly. I really appreciate the care and attention I received from her.
Photos of Trinity Health Of New England Medical Group: Agawam, 230 Main St 2nd Fl,  Agawam
All 6 photos

Hours

Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday Closed
Sunday Closed

Location

230 Main St 2nd Fl, Agawam, MA 01001

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Trinity Health Of New England Medical Group: Agawam · 230 Main St 2nd Fl, Agawam, MA 01001

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