About Trinity Health Of New England Medical Group: Agawam
Trinity Health Of New England Medical Group: Agawam offers a variety of medical services, including registration and appointments with doctors. Some patients have experienced delays in scheduling appointments, while others have had positive encounters with their healthcare providers. The medical group includes professional and knowledgeable doctors who show care for their patients. For instance, Julie, an OB-GYN, is recognized for her ability to handle anxiety and PTSD effectively. Dr. Benjamin also receives praise for performing thorough physicals with short wait times. Recently, an emergency visit was accommodated the same day, and the patient expressed feeling safer and happier with the care received. However, there have been reports of negative experiences with the urgent care service, noting long wait times and unhelpful staff. Overall, the medical group has its strengths and weaknesses, but many patients appreciate the exceptional care provided by the staff, who are described as friendly, efficient, and concerned.
UPDATE: I called this morning and spoke with someone and was able to schedule an appointment right away. As I mentioned before, I do love the doctors and their office people. Always nice. I hope the organization can catch up to the level of care their doctors and nurses want to provide.
I love the doctors themselves, but I have no idea what has happened to the establishment. I have been going to Trinity Health for as long as I can remember. Over a decade. I had last gone in 2019, then COVID happened. With all the world concerned about catching and spreading the virus, I didn't schedule any appointments since I was well and didn't absolutely need care. In...read full review
I called for an emergency visit on February 11th 2025 they got me in the same day within hours I am a established patient with them. They took ex-rays and blood work I had a slight fever coughing fits congestion I felt vary sick. They put me on antibiotics. I feel safer with this office I am vary happy with them.
Michael is the best! I was very upset when I went in and he was not only kind, but he managed to put me in a much better mood by the time I left. He spent as much time with me as was needed, and I did not feel rushed. He truly cares for his patients.