About Northeast Oil & Propane
Northeast Oil & Propane has provided excellent service for many years, with customers consistently praising their promptness and reliability. The staff is friendly and knowledgeable, often going the extra mile to assist, even in emergency situations. Their quick response time, such as same-day repairs, has left a positive impression on long-term clients. Recently, the company installed a generator and added propane tanks for a customer, with the process handled professionally and smoothly by a helpful representative. Customers appreciate the amazing customer service and the ease of working with the team, as they are always prompt, courteous, and respectful of property. Overall, this business is highly recommended for its great service and dedicated team.
Promised to deliver on Saturday with NO Show and No communication. Very unreliable.
Update: I received a phone call from the manager the following day who explained how several delivery trucks had broken down or stuck in the storm. She immediately arranged for delivery despite the deep snow along with an apology from her on the company’s behalf.
Scott and Rob went above and beyond in every sense of the word. My wife and I made a mistake and didn’t check our oil level before a snowstorm, and by the time we realized it, it was already after business hours.
I was able to reach out to Scott from a previous interaction, and despite not being required to be working, he took the time that evening to help us and coordinate a same-night delivery. Superman Rob 🙏 shot over and got us filled up. The relief my wife and I felt was truly priceless.
Acts of kindness like this don’t go unnoticed or unappreciated. Because of people and the choices they make, companies thrive, and I genuinely hope the organization...read full review
I called and spoke with Mallory Roco today because I needed to fill my tank up for the fall and she also gave me a much needed discount off my propane bill, which was much appreciated She was also very knowledgeable and Offered me a lot of things that I didn’t know I qualified for or could get. I highly recommend this company.