2480 Arapahoe Ave, Boulder
Thu 9AM - 9PM
4.1
★★★★☆
110 reviews
“After being switched to new management, Id like to report a 100% increase in engagement & customer service. Ive updated my review to reflect this change ♡<br><br>I've been a client here for years, but now I won't be coming back. I purchased a pet gate & was assured at check out that if it didn't work, it would be an easy return. The gate ended up being faulty. The latch didn't work. When I went to return my product 3 days later with my receipt in hand, I was told that I could only have store credit because it was over $100. Which is NOT store policy. No one even asked why I was returning it. Manager didn't even blink or apologize, just just dug in her heels & told me no. I've filed a formal complaint with corporate. Poor customer service.”