About Renaissance Walnut Creek Hotel
Reviews for Renaissance Walnut Creek Hotel
Write a reviewHours
Monday: 5:00 AM - 11:00 PM
Tuesday: 5:00 AM - 11:00 PM
Wednesday: 5:00 AM - 11:00 PM
Thursday: 5:00 AM - 11:00 PM
Friday: 5:00 AM - 11:00 PM
Saturday: 6:00 AM - 10:00 PM
Sunday: 6:00 AM - 10:00 PM
Tips
parking: garage accepts credit cards free wi-fi wheelchair accessible open to all
I had a small issue with my room, but Holis went above and beyond to make things right. He was incredibly kind, professional, and genuinely cared about making sure we had a good experience. The property is very clean, well maintained, and beautiful. Thanks to the outstanding customer service, I left with a very positive impression. I would definitely stay here again and highly recommend this place to anyone!
This was my first time staying at a Mariott property and I was impressed (I have membership with other hotels). The very nice person who checked me in also happened to be the GM (Holice). I also met other wonderful staff, Kamilah, an engineer (maybe Evan?), and the very nice lady in the gift store. All were wonderful. Having access to the Bay Club was a definite cherry on top. I loved the decor, cleanliness, and feel of my room. I appreciated the bedding, light color pallette, tall ceilings and bay windows - it made my room feel very spacious. Thank you to all and I will come again.
Very friendly and professional staff. The rooms are very clean and comfortable . They have a good restaurant with delicious cocktails and food. The hotel is in close proximity to restaurants.