Muir Orthopaedic Specialists - Walnut Creek Physical Therapy

Mar 2024

I loved my surgeon but his support staff was lacking. Dr Griffiths performed a R TKR on Valentine's Day. Beginning with the hospital discharge up through today, I have difficulty getting service from Staff: discharge meds called into wrong pharmacy, no one on call to cover for the surgeon, had to call and request PT, waited a week and didn't hear from anyone, called again, finally started PT 2 weeks and three calls later. I saw a PT for my 2 week post op appt. My 6 week check up is scheduled for end of May, 14 weeks after surgery. Loved my surgeon, but support staff and call center remind me of a bad version of Kaiser.

Feb 2024

Let me begin by telling you that I have been in the medical field for over 30 years and have been an award-winning journalist... At the risk of sounding like "Debbie Downer," I have decided to focus on the positives of my experience at GOLDEN STATE ORTHOPEDICS, before I proceed to address the unimaginable inadequacies. I presented for a shoulder related issue and was treated by an exceptional orthopedic specialist, Dr. Charles Preston; and subsequently was treated by another dedicated and equally credentialed RN & Nurse Practitioner, Laura Davis, who has been at the current and former clinic for over 15 years. In my estimation...as a fellow medical professional...compared...read full review

Jan 2024

" we are so sorry that your experience was so frustrating! Can you please reach out to us at (925) 939-8585 so we can get a better understanding of your situation..." After a very frustrating Sept to present experience attempting to receive advice and care from this business, I was curious if the negative dead end result I have landed at was common. The background is probably similar to many others. Back pain, that also include hip pain, that xrays determined I would require hip surgery. That is not the issue. Nor why I had to stop chuckling, and grinning at the level of patient care that was a main theme in the reviews. The place is impossible to communicate with, and...read full review