Sleep Lab: UCSF Benioff Children's Hospital Oakland

Jul 2023

I am a nurse practitioner, and whenever my kids have medical issues their providers have two patients to treat - my child and myself since my medical knowledge often intensifies my normal parent anxiety! I have called the nurse phone line at the GI clinic multiple times, and I am SO impressed with the nurses! Normally I don't feel any decrease in my anxiety until I get to talk with a nurse practitioner or doctor. These nurses have been exceptionally knowledgeable, thorough, kind, and caring, and I've felt so much better after talking with them including Holly and Simony! I think the American health care system is increasingly prioritizing productivity over quality of...read full review

Jul 2023

To be honest, we came to this clinic with very low expectations. We had a terrible experience at the UCSF Oakland Primary Care Clinic so we anticipated to have an equally bad experience. My son came in for both an EKG and an Echocardiogram. I was a bit nervous because he is now old enough to roll over and wouldn't tolerate being on his back for an extended amount of time. Both technicians performing the "exams" were great and helped us to position our son in his most comfortable position. Because of their expertise and caring manner, we were able to complete the "exams" quickly. The pediatric cardiologist we met was also very nice and knowledgeable. The facilities were...read full review

Jan 2023

We had outpatient surgery for my son there and the care we received was excellent. 1) The facility itself was clean, modern, bright with lots space. (Rooms and hallways were confusing but nurses walked us to right door.). 2) Each doctor and nurse took time to explain procedure and answer all our questions - from intake nurse, to anesthesiologist, to surgeon, to discharge nurse, 3) Got to be in operating room and hold my son's hand as they put in IV and prep him for surgery and they explained everything they did as they did it. 4) I left as he went under. 5)Nurse offered snack to parent in different waiting room, donated by another non-profit. 6) Surgeon sat down with...read full review