Kaiser Walnut Creek - Psychiatry Center is a highly regarded medical facility, known for its outstanding patient care and compassionate staff. Patients and their families consistently praise the knowledgeable nurses who provide thorough discharge instructions and ensure a smooth recovery process. The hospital's cafeteria is also commended for its good and reasonably priced food. Overall, Kaiser Walnut Creek - Psychiatry Center is a trusted choice for medical services, with a reputation for exceptional care and a welcoming environment.
Was interested in getting meds to help with overwhelming anxiety, but was told I had to do online educational group first. Then another group, then another. Groups are online and you are dropped into the group, not at the beginning but at whatever week the group is on when there's room for you. You get the information in a disorganized jumble that never truly makes sense. The presenters READ THE SLIDESHOW to you but dont expect any written materials to refer to or an in depth explanation. Total waste of a year and when I finally got to a psychiatrist I was prescribed a drug that has research evidence that it is no more successful for anxiety than a placebo. Doctor did… read full review
Apr 2025
1.0★☆☆☆☆
Because I don't trust Kaiser's mental health services, I have no support in mental health services. It's too difficult to get there anyways as Walnut Creek has very busy roads. The psychologist that I was assigned to was no help at all. He's always insisting that I do a group therapy that I refuse to do as I want to have therapy alone.
Dec 2024
1.0★☆☆☆☆
The staff here are absolutely useless and lazy. Don’t return calls, can’t help to assist with anything, people who probably just look at the clock all day waiting for their shift to end. I’m specifically talking about the people who answer the phones and take calls.
