Kaiser Permanente Ob/gyn

Kaiser Permanente Ob/Gyn is a healthcare facility that offers a range of medical services. Patients have had positive experiences with the optometry department, staff who perform blood and urine testing, and pharmacy staff. One patient praised the friendly and helpful staff for an emergency refill of thyroid medication. For vaccinations, the facility has a football theme this year, with nurses being professional and asking patients about their arm preference for shots. The wait time for shots has been manageable, with chairs available for those who need them. Patients have also found the reception staff and nurses to be very friendly. The doctor and staff were pleasant and even a little jocular, putting patients at ease. Doctor's instructions and explanations were very clear and followed up with clear and concise instructions, leading to feelings of comfort and confidence in the service provided. However, some patients have raised concerns. One patient had a frustrating experience with vaccinations, receiving a COVID-19 shot when they only requested a flu shot, and felt staff should double-check patients' requests. Parking can also be challenging, with cars parked in two spots.