About Optical Center | Kaiser Permanente Walnut Creek Medical Center
Optical Center at Kaiser Permanente Walnut Creek Medical Center provides a convenient experience for eye exams and eyewear purchases. Many patients appreciate how easy it is to schedule appointments, sometimes as soon as the next day, and that appointments are usually on time, making visits quick and simple. The staff in optometry, blood testing, and pharmacy are often described as friendly and helpful. One visitor shared relief when pharmacy staff provided an emergency medication refill while they were away from home, showing a strong commitment to patient care. While parking can be limited with narrow spots, the overall impression is that the center focuses on patient satisfaction and quality service. Patients have praised staff like Daniela for their knowledge and professional suggestions, especially when choosing glasses. Assistance with cataract surgery and lens rechecking has also been highly valued, with staff like Sheila helping select frames and informing patients about benefits such as free glasses from Kaiser Medicare and cataract surgery. Dr. Kevin Tomita was commended for being thorough, discussing options and risks clearly, and answering all questions, leaving patients confident in their decisions.
My appointment was quick. I was seen early. The exam was quick, yet very thorough! I was immediately seen after despite my appointment being an hour later to order my new prescription lenses!! I was very happy 😁
Optomtometry services at Park Shadelands in Walnut Creek have impressed me as very thorough and professional. Operations are smooth and the staff all seem to be working hard for a pleasant experience and the best outcomes.
Fatima was so friendly, kind and helpful! She helped me fit my lenses into a new frame after I broke my current frame and was in a jam! She then helped me order a second pair of glasses and extend my warranty which came in so useful today. Thank you, Fatima!