Nordstrom

$$ • Department Store, Women's Clothing, Cosmetics & Beauty Supply

346 W Hillcrest Dr, Thousand Oaks, CA 91360

Reviews for Nordstrom

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  • Sep 2025

    Nordstrom is a business that prioritizes health and safety during the holiday season, offering services like in-store pickup, Curbside Pickup, and free gift-wrapping. The second-level customer service team is known for their exceptional patience, helpfulness, and individualized attention to customers. They work efficiently and respectfully, creating a warm and personal shopping experience. The nearby restaurant, Bazille, offers a comfortable dining experience with pleasant seating and a manageable noise level. Customers have praised the friendly and attentive service, particularly highlighting the helpfulness of staff members. The food is generally well-received, although there have been some minor issues with specific dishes, such as the creme brulee having runny custard and a mix-up with dessert orders. Nonetheless, the restaurant features a nice selection of meals, including wild salmon, which is harder to find at other places. Customers have shared positive experiences at this Nordstrom location, mentioning the exceptional service provided by staff members, such as Erika in the fragrance department and Sandy V. upstairs by the Nike/active wear section. While some customers have expressed concerns about the declining quality of the business, the overall experience remains recommended, especially for special occasions.

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Hours

Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 10AM - 8PM
Sunday: 11AM - 7PM

Tips

in-store shopping curbside pickup delivery accepts credit cards garage parking bike parking shoes jewelry restrooms