About Dr. Gary Gold & Associates, Optometry, Inc
Dr. Gary Gold & Associates Optometry, Inc. is a long-standing business in Sunnyvale, California, known for its exceptional service and friendly atmosphere. The practice offers a wide selection of high-quality frames, ranging from designer brands to more affordable options. They use top-notch labs to manufacture lenses, guaranteeing excellent vision correction. Patients praise the staff for their helpfulness and willingness to go the extra mile. The optometrist and technicians are described as fantastic and dedicated to ensuring a seamless experience for each customer. Dr. Gary Gold himself is highly regarded for his expertise and friendly demeanor. However, some customers have expressed concerns about the service quality deteriorating over the years, with issues like charging for glass cleaner liquid and rushing through eye exams. Despite these concerns, the practice has a loyal customer base, with some having been visiting since the late 80s or early 90s. Customers appreciate the expertise of the staff, particularly Stacey, who is praised for her ability to find the perfect glasses.
Dr. Wu was patient and understood my needs. I highly recommend this office. Glass selections are plentiful. ✍🏼
Your staff always rocks but they really came through for me this week. First I manage to smack myself in the face during a dance class, knocking my glasses off kilter. Brett set them right for me. Then, accident prone me, I manage to knock my glasses off my face breaking the hinges on Thursday. Ordering the new frame and getting it shipped was going to take at least 5 days and I was wearing my old glasses that caused a big bruise on my nose. But Arianna and Brett to the rescue and I got my new frame with my lenses back in less than 3 days! I also want to compliment Stephanie on her help and compassion. i'm a sight to see with a black eye! Thank you!