About Dr Holbert & Associates, Optometrists
Dr Holbert & Associates, Optometrists, provides quick and reliable eye care services in Sunnyvale. Patients praise the friendly staff and the medical competence of the doctors, including Dr. Trinh. The optometry office has been serving the community for many years, with a history dating back to the old Sunnyvale shopping mall. Patients highlight the individualized care they receive, appreciating the staff's patience and willingness to answer questions thoroughly. They also recommend the office for choosing eye glasses. The office has transitioned to electronic records, making check-in and information confirmation easy. Patients report clear communication about costs, ensuring transparency. Many patients mention that appointments are easy to schedule, with little to no waiting, and they value the helpful front office staff who offer honest advice, such as suggesting more suitable and affordable glasses instead of more expensive options. The staff also handles insurance coverage well, making the process smooth. The overall experience is described as professional, efficient, and caring, with Dr. Trinh known for answering questions and completing paperwork carefully. Patients have been coming for many years and remain very satisfied with the service.
I started to see Dr Trinh few years back. She is the only few optometrists takes my insurance when I retired and switched to low cost insurance. I am pretty happy with the office. The registration is simple since they keep the history of last visit. I also like the prompt of being seen by the Dr Trinh. She is very efficient with the exam so no time is wasted. Today visit, Dr. Trinh has new machine to take picture of my eyes. It is much easier to see the picture while she explains what my eyes status. Even with my low cost insurance the office do have the reading glasses for me without paying any additional fees.
Dr Christina Trinh and her entire team are Excellent! Always providing excellent service- and they have a great selections of glasses. And, high tech machines to check the eyes and keep us seeing clearly!
i will come back more on this store for the following reasons: I like the staffs who were attentive and kind on all my needs, they are professional, knowledgeable and courteous. They have known brand name of glasses, the place is clean and accessible. Jayla, help me find the right glasses, thank you to her.