SEPHORA

Sephora offers a welcoming shopping experience that celebrates individuality and beauty. Known for its wide selection of popular brands like FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha, it also features affordable options from the Sephora Collection. Customers appreciate the helpful and friendly staff, who go the extra mile to assist with product matching and recommendations. Some staff members are especially praised for their helpfulness, such as a makeup artist named Grace, who provides excellent full face makeup services for special events with friendly and extraordinary craft. Located conveniently in Lincoln Center, near various dining options and grocery stores, this Sephora location has received positive feedback for its customer service. Many shoppers report being greeted promptly upon entering and receiving attentive assistance throughout their visit. The store is consistently well-stocked and clean, which enhances the overall shopping experience. However, some customers have noted that the service can sometimes be lacking, with staff appearing disengaged and not acknowledging customers, leading to a less welcoming atmosphere. For those in a hurry, Sephora provides convenient services like in-store or curbside online order pick-up and Same-Day Delivery, making it easy to get beauty products quickly. The store often hosts exclusive product launches and brand events that keep customers engaged and excited about their offerings. A recent customer mentioned interest in Black Woman Owned cosmetics, highlighting the store's diverse selection. Overall, this Sephora location is praised for its variety and commitment to customer satisfaction, though there is room for improvement in staff engagement to ensure a more welcoming environment.