This company has now come out twice to help us with our plumbing needs. once to change out the shower handles that were stuck and now to pull a root ball from the sewage line... on Christmas Eve....
A little while back,, Ray and Brian were polite, professional, kind and left me feeling confident in their abilitied to fix the shower. Today, Brian returned for sewage gate and was again, perfessional, polite and compassionate to our situation. He worked diligently until everything was again flowing in the correct direction, carefully articulated the issue so I could move forward with a clear understanding and left the yard cleaner than when he arrived!
This is, hands down, my new favorite plumbing company!
About Super Service Plumbing
Super Service Plumbing is a locally owned company serving North Bay residents. They specialize in various plumbing services, including water heater repairs and installations, faucet and fixture fixes, and water leak detection and repair.
Known for their 24/7 emergency service, Super Service Plumbing prides itself on expert plumbers who address any plumbing issue promptly. Customers consistently praise their professional and friendly service, noting the technicians' reliability and attention to detail. Ramzi, a service technician, is often highlighted for showing up early, explaining what needed to be repaired, and fixing it quickly and efficiently. The staff, including Ramzi, are personable and leave no mess, making the company a great choice for any future plumbing needs.
The company is committed to delivering high-quality work and stands by its services. They demonstrate this commitment by addressing any concerns and rectifying issues, even those arising years after the initial service, ensuring customer satisfaction. Reviews also mention that the team makes the process smooth and simple, handling all behind-the-scenes work so customers don’t have to do much. Customer service is highly responsive, promptly answering calls and texts, which sets them apart from other places where calls go unanswered. Overall, Super Service Plumbing is trusted and highly recommended for reliable plumbing support.
Reviews
In a matter of four hours, my recent inquiry to Super Service Plumbing for a new replacement hot water heater was a reality. Because of my satisfaction with the previously installed older hot water heater by Super Service Plumbing, I did not hesitate to call them for this replacement. Ramzi arrived as scheduled, observed my situation, and in his very friendly, professional manner offered me choices (product + quotes). I made my choice and Ramzi worked with the office staff (Vickie) to ensure the desired water heater and relative parts were available for same day delivery to my home. I was impressed with his efficient use of time. There was literally no disruption to… read full review
We just had a new gas water heater installed by Super Service Plumbing's Service Technician Austin Seymour. We were totally impressed with the professionalism and service with the office staff and with Austin. On the initial phone call all our questions were answered and an appointment was scheduled. We received a text that Austin was on his way and he arrived at the appointed hour. He explained the process and the new code requirements then proceeded to install the new water heater. During the process he was friendly, helpful and very happy to answer all our questions. I would have no hesitancy to recommend Austin and Super Saving Plumbing to anyone.
Photos
Hours
Monday 7:30AM - 4:30PM
Tuesday 7:30AM - 4:30PM
Wednesday 7:30AM - 4:30PM
Thursday 7:30AM - 4:30PM
Friday 7:30AM - 4:30PM
Saturday Closed
Sunday Closed
Good to know
- online estimates
- on-site services
- accepts credit cards
- open to all
- verified license
Location
2833 Dowd Dr A, Santa Rosa, CA 95407
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